Frequently Asked Questions

How do I choose the right toy?

Start with your preferences for size, shape, and features. Read the product description carefully and check the dimensions and materials. If a detail you need is missing, contact us before placing your order.

Where can I find material and size information?

Check the individual product listing for its specifications. Do not assume that every product uses the same materials or has the same care requirements.

Which lubricant should I use?

Follow the toy manufacturer's lubricant recommendations. Compatibility depends on the toy's materials, so check the product instructions before use.

How should I clean and store my toy?

Follow the manufacturer's care instructions before and after use. Allow the toy to dry fully before storing it in a clean, dry place. Do not submerge a powered toy unless the manufacturer specifically identifies it as suitable for immersion.

Where can I find shipping information?

Visit our Shipping Details page for shipping information. Review the delivery options and charges shown at checkout before completing your purchase.

How can I ask a question about a product or order?

Visit our Contact Us page. For an existing order, include your order number and a brief description of your question. Never send your full payment-card details.